Month: March 2011
THE CUSTOMER IS NOT ALWAYS RIGHT
I might be committing retail suicide but at some point you need to fire your customers. Bottom line is that no business today can afford to keep unprofitable customers. No […]
Customer Service | News and EventsTo Lend or Not to Lend
Recently a question was sent to me via our website from a sales manager from a carpet showroom on the west coast:
Carpet | Flooring | News and Events